Three payroll officers that were found to have reverse-engineered false records during a Fair Work Ombudsman investigation were fined a total of $121,000.  This is the largest penalty order won by the Ombudsman since its inception.

The Ombudsman was conducting an enquiry into several Hero Sushi outlets which had underpaid several International Students and persons on Working Holiday Visas.  A total of 94 employees were underpaid over a period between 2015 and 2016.  The total underpayments exceeded $700,000. 

The Court found that there was a deliberate strategy by the employer to underpay staff.  Justice Flick of the Federal Court noted that the Employer attempted to keep employees in the dark by failing to provide employees with pay slips and records to cross check their earnings.  This strategy was also employed to avoid scrutiny around failure to pay loadings.

When an investigation was commenced by the Ombudsman into the stores, it was discovered that a significant number of false and misleading documents had been created by the employer in an attempt to cover up the wrongdoing of the Company.  The total penalties imposed on the company was $891,000, which could have largely been avoided had there been an early admission of wrongdoing.

Client Testimonials

IRIQ's flexibility in learning solutions is suitable for our business as they offer a number of flexible options for learning including webinars, classroom training, simulation, and e-learning.  I would highly recommend them to an employer seeking to balance workplace relations or HR management theory with practical outcomes.

Angela Liebke, Group HR Manager
Watpac Limited

Quite simply IRIQ is the best. Theresa and her team take the time to understand your desired outcomes and then set a strategy in place to deliver it, and deliver it fast. It is when the going gets tough that you really begin to appreciate their skill, determination and values.

David Ash, Chief Operating Officer
Procast Australia Pty Ltd

Theresa has an in-depth knowledge of all matters IR, very professional in her dealings and a pleasure to work with. Theresa was instrumental in helping us to get our collective agreement over the line.

Meaghan Chatfield, Lead HR Advisor, Perth
Transfield Worley

I was extremely happy with the service provided by IRIQ Staff and Management.

They were flexible with my learning timeframes due to personal and work commitments and provided support and clarification. The content was challenging and technical, and assisted with enhancing my knowledge of Industrial Relations. I would recommend this training to any HR/IR professional.

Cahlia Heynen, Brisbane
EC&M, IR101 Training Graduate

Theresa is a genius in the area of Industrial Relations Strategy. There are very few IR experts in Australia and Theresa is among the best. She is able to quickly analyse, recommend and deliver the IR services that your business needs. I would not hesitate to recommend Theresa to anyone seeking assistance and expertise in Workplace Relations matters.

Grace Collier, Melbourne
Industrial Relations Analyst and Columnist for The Australian